Returns & Exchanges

At D.E, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for items in their original, unopened condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.

Return Process

• 1.
  Initiate Your Request

  Log into your D.E account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

• 2.
  Secure the Package

  Place the unused items back in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Quality Review and Refund

  Once our team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.