Frequently Asked Questions

Everything you need to know about your D.E beauty journey.

Are D.E products cruelty-free and vegan?

Yes, all D.E products are 100% cruelty-free and we never test on animals. Most of our range is vegan, and you can find specific ingredient lists on each product page.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy for opened products?

We want you to love your skin. If you are not satisfied, we accept returns on lightly used products within 30 days of purchase for a full refund or store credit.

Do you offer international shipping?

Currently, D.E ships to the US, Canada, and select European countries. Shipping rates and delivery times vary depending on your location.

Can I track my order once it has been placed?

Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's progress.

Are your products suitable for sensitive skin?

Our formulas are designed with dermatological safety in mind. However, we always recommend performing a patch test on a small area of skin before full application.